How do we create a Web page?
You must send a message to
email@example.com to request a directory which will be your site name
(http://www.infonet.ca/your directory). Afterwards, you can include the number of
pages that you want (maximum 10MB) using FTP utilities (WS-FTP or CuteFTP
). Your first Web page must be named « index.html » or « home.html ».
All the other HTML pages than you will add afterwards must
be named differently. Do not forget to link and transfer all the pictures and multimedia
files in your personal directory.
Can we use CGI scripts?
Does ATM InfoNet Technologies support PHP?
If a client wishes to install PHP, they must choose the
Co-Location package. See the
colocation section under Services for additional information.
How can we obtain FTP utilities?
You can obtain FTP utilities for your operating system
with some search tools. We recommend
WS-FTP or CuteFTP.
How do we create an FTP?
Here are the parameters you must enter :
- FTP server: ftp.yourdomain.com
- Host type: Automatic Detect
- FTP & explicit FTPS port: 21
- FTP Username: firstname.lastname@example.org
- FTP Password: yourpassword
Once connected, you will automatically be in your directory.
How do we modify our own Web page?
Modifying your web pages is as easy as creating them. Once
you have modified your files on your personal computer and assured that everything
is as desired, you simply have to upload (with an FTP utilities ex. :
FileZilla or CoreFTP or Cyberduck for Mac) the new file with the same name as the modified
What kind of pictures can we include in our Web page?
The pictures you want to present in your page must be GIF
or JPEG type. If your pictures are not of this type, you must convert them with
utilities such as Paint Shop Pro.
For the Mac users, it is not sufficient to add the
extention .gif or .jpeg to your file name, you must be certain that the picture
is a GIF or a JPEG/JPG. Some plug-in extensions for Photoshop are avalaible to export
How can we convert pictures into digital
images for our Web page?
Some stores with photocopy and impression services offer
the scanner services as well. Internet cafés and certain computer stores also
offer this type of service.
If I cancel before my billing period ends, will I receive
The user can cancel or change his account anytime without
fee. However, the user must advise ATM InfoNet Technologies 30 days in advance.
This cancellation is only valid at the end of the running invoice and credits will
not be issued.
What are our payment options?
ATM InfoNet Technologies offers two practical methods of payment:
NOTE: ATM InfoNet Technologies sends the invoices via email on a monthly basis.
- Interac e-Transfer
- Pre-Authorized Debits (PADs)
Is there an installation fee or a setup fee?
No! ATM InfoNet Technologies offers the installation
at no cost and provides the
Installation Guide for all OS (Operating Systems) for futur references.
However, if the user needs assistance to re-configure his computer or setup another
computer, there will be a 15.00$ applicable service fee.
How will I know if there are changes to the service?
How will I know if there are rate changes?
ATM InfoNet Technologies Inc. reserves the right to modify
their rates and policies at any time. However, ATM InfoNet Technologies sends
notices to all clients via email concerning any changes.
How do we go about becoming an ATM InfoNet Technologies
The first step would be to reach us at 819.777.7WEB(7932)
in order to create your account for a new email or web hosting (www.yoursite.com),
this whole process usually takes no longer than 10 minutes.
How can we cancel our account?
You must send a message to
email@example.com . The user must advise InfoNet 10 days in advance. This
cancellation process becomes official at the end of the actual invoicing period.
In this message, do not forget to mention your username.